Privacy Notice

About this notice

This notice describes how Dunrafern Technologies Inc. (referred to in this document as "we", "us", or "Dunrafern") handles information in connection with the dunrafern.com website and the service it describes.

We have written this notice to be straightforward. Where we are uncertain about a practice or where the specifics depend on how the service is implemented at a given time, we have said so rather than inventing detail. If you have questions that this notice does not answer, you can contact us using the details at the end of this page.

Information this website may collect

When you visit the site

Like most websites, the server that hosts this site may record basic technical information about each request it receives. This can include the IP address of the requesting device, the page requested, the date and time of the request, and information about the browser or device being used. This information is used for operational purposes, including monitoring site availability and diagnosing technical problems.

We do not use this technical information to identify individual visitors unless we are investigating a specific security concern.

When you submit an enquiry

If you use the enquiry form on this site, the form operates via your email application. The information you enter — including your name, email address, request type, and message — is sent as an email addressed to [email protected]. This information is received by the Dunrafern team and used solely to process and respond to your enquiry.

We do not collect any payment details, account identifiers, or sensitive personal categories through the enquiry form.

Cookies and similar technologies

This site may use a small number of technically necessary cookies to support basic functionality, such as maintaining the state of the navigation menu. We do not use advertising cookies, tracking cookies, or cookies that follow you across other websites.

If you disable cookies in your browser, the site should still be usable, though some interface elements may behave differently.

How we use information

Information received through enquiries is used to review and respond to the specific enquiry submitted. We do not share this information with third parties except where doing so is necessary to respond to the enquiry — for example, if routing the enquiry to a team member requires passing it through a third-party email provider.

We do not sell personal information. We do not use enquiry information for any advertising or marketing purpose.

Technical information recorded by the server is used for operational and security purposes only.

Retention

Enquiry emails are retained for as long as is reasonably necessary to manage the correspondence and address the matter raised. Where an enquiry leads to an ongoing relationship with the service, related communications may be kept for a longer period commensurate with that relationship.

The specific retention period for server logs and technical records depends on the configuration of the hosting environment and may vary. We do not retain such records beyond what is necessary for operational purposes.

Your choices

If you have submitted an enquiry and wish to ask about the information we hold in connection with it, or if you would like to request that we delete information we have received from you, you can contact us using the details below. We will make reasonable efforts to address such requests in a timely manner.

We are not in a position to verify the identity of requesters remotely, so we may ask for clarifying information before responding to deletion or access requests.

Links to other sites

This site does not contain links to external websites. If that changes in future, this notice will be updated to reflect any implications for how information is handled in connection with outbound links.

Changes to this notice

We may update this notice from time to time. The date at the top of this page indicates when it was last reviewed. If material changes are made, we will update that date accordingly. We encourage you to revisit this page periodically if you interact with the service regularly.

Contact

If you have questions about this notice or about how information is handled in connection with Dunrafern, you can reach us at:

Dunrafern Technologies Inc.
388 Wellington Street, Suite 212
Ottawa, Ontario K1A 0G9
Canada
[email protected]
+1 (613) 555-0184